FAQ
Frequently Asked Questions

About Viewing

How does the viewing process work?

First, please contact us.

We will arrange a viewing date, and on the day, our sales representative will guide you through the offices, common areas, and explain the contract details.

Please inform us of your desired viewing through the official websiteor by calling 03-4400-4588(weekdays from 10:00 to 17:00).

Are there specific times available for viewings?

Viewings are available on weekdays from 10:00 to 17:00.

If you wish to visit outside of these hours, please consult with us.

Is it possible to have a same-day viewing?

If we can accommodate your preferred time, same-day viewings are possible.

Please call  03-4400-4588 (Weekdays 10:00–17:00) and mention "Schedule a viewing."

Can I view remotely?

We can send you photos or videos of the room you are interested in.

Please let us know your preference when you contact us.

Can I reserve a room before signing the contract?

We can hold (temporarily reserve) a room for up to one week.

We are a company located outside of Tokyo. Can we sign a contract without a viewing?

Yes, it is possible.We will explain the contract, services, and facilities via phone or email.

Can I join a waiting list for a vacant room?

Please contact us via the inquiry form on our official website or speak to our representative.

About Private Rooms

What is a fully private room?

The room is enclosed on all sides by walls and windows from floor to ceiling, ensuring privacy.

These offices are exclusively for contract holders, and each room is equipped with a cylinder lock.

Does each private room have a key?

Each room has a cylinder lock.

One key will be provided; please make additional copies if needed.

Please note that all copies, including duplicates, will be collected upon move-out.

Can I register my company here?

Yes, company registration is available free of charge.

Can I apply for various permits and licenses here?

Yes, you can apply for permits related to real estate, antique dealing, staffing agencies, etc.

Please confirm detailed requirements yourself.

Can I move back in after moving out?

Within 2 years after moving out, if renting a room of the same size, you do not need to pay the entrance fee again.

However, if moving to a room with a higher entrance fee, the difference must be paid.

Refunds are not provided if moving to a lower-cost room.

Are there windows?

Please check on the floor map or during the visit.

Is smoking allowed?

Smoking is prohibited both inside the facility and in the private rooms.

Please use nearby public smoking areas (such as the pedestrian deck in front of Ueno Station).

How is the air conditioning managed?

There are rooms with individual air conditioning and rooms with shared air conditioning. The individual air conditioning can be turned on/off and the temperature can be adjusted.

Seasonal changes between cooling and heating are applied building-wide.

Will noise from neighboring rooms be a concern?

Noise levels are minimal enough not to interfere with work in private rooms.

Loud conversations are discouraged in the lounge.

What office furniture is provided?

Desks and chairs are provided free of charge.

Can I bring my own desk and chair?

Yes, desks and chairs will be provided free of charge in the required quantity.

You can bring your own furniture if you prefer.

What are the desk dimensions?

Office desks and chairs are provided free of charge.

There are two sizes

・100cm wide × 60cm deep × 70cm high

・80cm wide × 60cm deep × 70cm high

※Recommended number of users = number of desks

※Desk sizes may vary depending on the room

Can the room be used by more people than the recommended number?

The recommended number of occupants is determined by the number of desks we can fit in the room.

It would be difficult for more people to use the room if that requires additional desks.

How many power outlets are in the room? Also, what is the current capacity in amperes?

Each room has 20 amperes (1 circuit).
※Please note that using high-power electrical devices simultaneously may cause the power to trip.

Can I bring a multifunction printer?

Depends on size and power capacity; please confirm during your visit.

Can I move to a different room during the contract?

Yes, room changes are possible depending on factors such as the number of people.

Any entrance fee difference must be covered.

No refunds if moving to a cheaper room.

Are water and utility fees included?

Unlike a typical office, all fees are included in the rent.

Are there any restrictions on business types?

The space is for office use only, not retail.

Some industries may be restricted; please check with the representative.

Can I use the address?

Yes, for corporate registration, branch offices, and mailing purposes.

What is the address format?

THE BLOOM UENO

〒110-0015

Tokyo, Taito-ku, Higashi-Ueno 3-18-1

THE BLOOM UENO [Room Number] or [Floor Number]

Can I use only the address (virtual office)?

No, it is not possible. You must move into a dedicated private room.

Regarding Shared Facilities

Do I need a key to enter the building?

The entrance is equipped with an automatic lock.

Please check the manual provided upon contract and register your facial recognition for access.

Can I receive mail? Are there mailboxes?

In the entrance, there are dedicated mailboxes for each contracted member.

Is there a mail forwarding service?

We will mail it to your designated location once a week.

Fee: ¥6,600/month (including letter pack fee)

※A charge applies even if no mail is forwarded in a given month.

※※Does not include parcel forwarding (we forward delivery notices via mail. Registered mail is also excluded.)

Are there delivery boxes?

We have provided it at the entrance.

Please collect any delivered items within 2–3 days.

Is there a multifunction printer?

At THE BLOOM UENO, these are available on each floor. Printing, copying, scanning, and fax (sending only) are available.

Can I print from my own PC to the multifunction printer?

You can use wired LAN and Wi-Fi to print to the multifunction printer. (Fee applies)

For more details, please refer to the manual provided at the time of contract.

Can I contract a landline or fax service?

The contract will be made directly between the customer and the telephone company.

Additionally, there are customers who have subscribed to services such as "Cloud PBX," which allows them to obtain a fixed phone number on their smartphone, as well as those who use online fax services such as "eFAX."

The costs for new line installation, construction fees, and monthly charges will be borne by the customer.

Can I use the internet?

Wi-Fi is available free of charge in all private rooms and in the lounge.
※At THE BLOOM UENO, wired LAN is also available in all private rooms.

Can I sign a contract for a dedicated internet line?

but if you require a dedicated internet line,you must make a direct contract with the internet service provider.

Installation fees, monthly costs, and other expenses are the tenant’s responsibility.

Is the internet speed fast?

we provide a 10Gbps backbone connection.

This is sufficient for standard web browsing and video conferences.

However, please note that speeds may decrease during peak usage.

Can I get a private IP address?

Private and global IP addresses are not available.

If you need them, you must provide your own internet line.

Can I open ports?

We do not allow port opening.

If needed, you must provide your own internet line.

Are there meeting rooms?

At THE BLOOM UENO, we offer a total of four meeting rooms: two with seating for 8 people and two with seating for 14 people.

Please make a reservation through the dedicated website before use.

Contracted members can use it free of charge for up to a total of 300 minutes (5 hours).

For usage exceeding the free time, an extension fee of 500 yen per 30 minutes will apply.

What kind of equipment is available in the meeting room?

We provide a conference table and chairs, one large-screen monitor, and an HDMI cable for connection.

For more details, please check the meeting room reservation website.

Is there a storage room?

No, we do not provide storage space. Please use nearby trunk rooms or other facilities.

Is there bicycle or car parking?

No, we do not provide bicycle or car parking. Please use nearby facilities.

How is cleaning and trash collection handled? What should I do with cardboard?

Common areas are cleaned Monday through Friday (excluding holidays).

We provide shared trash bins on each floor. Please ensure that you separate your waste accordingly.

Cardboard should be placed behind the shared trash bins.

Are there receptionist or secretary services?

Unfortunately, no receptionist or secretary services are available.

Is there a vending machine?

A vending machine is located on the 2th floor of THE BLOOM UENO.

Can I hold meetings or eat in the lounge?

In the lounge, you may use the space as a coworking area, have brief meetings, or eat and drink. Please be considerate of others around you.

Web meetings and calls are allowed, but please use headphones.

When eating, please avoid strong-smelling foods and alcohol.

What facilities are available in the mini-kitchen?

The mini-kitchen includes a sink, electric kettle, and microwave.

Contract Information

Can individuals or corporations sign a contract?

Both individuals and corporations are eligible.

For corporate contracts, the representative must act as a joint guarantor.

What documents are required for the application (screening)?

【For Corporate Contracts】

• Office rental application form
• Company registry transcript (issued within the last 3 months)
• Certificate of Seal Impression of the representative (issued within the last 3 months)
• Identification document of the representative (e.g., driver’s license)

※The representative will enter into the contract as a joint guarantor.

• Profit and Loss Statement and Balance Sheet (for the latest fiscal year)
• Corporate Tax Return (for the latest fiscal year)

〈In case financial statements are not yet available shortly after establishment〉

• A copy of the bank passbook (cover page and the most recent 50 transaction records)
  (For online passbooks, documents showing the account number, the latest 50 transaction details, and the account balance are required.)

【For Self-Employed/Salaried Individuals (Personal Contract)】

• Office rental application form
• Representative’s personal seal certificate (issued within the last 3 months)
• Representative’s personal ID (e.g., driver’s license)

〈For Self-Employed〉

• Income tax return (latest fiscal year) or Tax payment certificate (latest year)

〈For Salaried Individuals〉

• Withholding tax slip or bank passbook copy

【For New Businesses/Startups (Personal Contract)】

• Office rental application form
• Representative’s personal seal certificate (issued within the last 3 months)
• Representative’s personal ID (e.g., driver’s license)
• Bank passbook copy (cover + proof of startup funds)
  (For e-statements, documents showing the account number, proof of startup funds, and the current balance are required.)
• Business plan (our designated template)

What are the initial costs?

The office contract fee and first month’s rent are required.No deposit, key money, or security deposit is needed.

Contract fee: ¥55,000 (single room) / ¥110,000 (shared room for 2+ people).

Is there a contract period?

The contract is for 2 years, with automatic renewal unless canceled.

No renewal fees apply.

Can I cancel immediately?

Yes, with 1 month’s notice, even during the contract period—no penalties.

How long does it take to complete the contract and move in?

After room selection and document submission, you can move in as early as 2–5 business days.

Can I change the contract name after incorporating a company?

Yes, free of charge if the representative remains the same.

If the representative changes, the contract fee must be paid again.

What is the shortest rental period?

You can rent for as short as 1 month.

Will my application pass if my company is in the red?

Many startups operate at a loss initially.

A deficit does not necessarily mean that a contract cannot be concluded. A comprehensive review will be conducted, so please feel free to consult with our representative.

Are invoices provided?

Electronic invoices are issued upon request. You may print them if needed.

Pricing Information

Are there any additional fees besides the monthly rent?

If you use paid facilities, the fees will be charged along with your rent.

【Multifunction Device (Copier/Printer, up to A3 size)】

Black & White: ¥11 per page,Color: ¥43 per page (regardless of size)

【Mail Forwarding】

Fee: 6,600 yen per month (including Letter Pack fee)

※Charged monthly even if no mail is forwarded.

※Does not include parcel forwarding (we forward delivery notices via mail). Registered mail is also excluded.

【Meeting Room】

Free usage: Up to 300 minutes (5 hours) per month.

However, if your reservation exceeds the free usage time, a fee of 500 yen per 30 minutes will apply.

【Private Room for 1 Person】

The hourly rental private room for one person is available free of charge for up to 300 minutes (5 hours) per month.

However, if your reservation exceeds the free usage time, a fee of 250 yen per 30 minutes will apply.

How can I pay the rent?

The contract fee and first month’s rent must be paid via bank transfer.Subsequent monthly rent and facility fees (e.g., copier, meeting room) will be automatically debited from your account.

What if I lose the key to my private office?

A replacement fee will apply based on the number of keys lost.

Regarding Termination of Lease

What about the cost of restoring the property and cleaning when leaving?

If the dirt is within the scope of normal use, it is free of charge.

How much notice should I give before leaving?

Please give at least one month's notice.

What costs are involved when leaving?

If the dirt is within the scope of normal use, it is free of charge.

However, if there are significant stains or damage to desks, chairs, walls, or floors, you may be required to cover the actual cost.